Privacy Policy
Last updated: March 15, 2026
This Privacy Policy describes how bidbata ("we," "us," or "our") collects, uses, and protects your personal information when you use our social commerce infrastructure. We provide tools for sellers to manage storefronts and for buyers to complete secure transactions.
1. Information We Collect
Seller & Account Data
- Account information (name, email, bank details for settlement)
- Connected social media tokens (Instagram Graph API, Facebook Page API)
- Listing details and storefront configuration
Buyer & Guest Checkout Data
- Delivery information (name, phone, address)
- Transaction metadata for payment verification
- Email address for receipt delivery and order tracking
Social Discovery Data
We use the Instagram Graph API to sync your publicly available posts with your storefront. We only access data you explicitly authorize through the Meta OAuth flow.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Process transactions and facilitate commerce
- Communicate with you about your account and transactions
- Send notifications about orders, payments, and platform updates
- Prevent fraud and ensure platform security
- Analyze usage patterns to improve user experience
- Comply with legal obligations
3. Information Sharing
We may share your information in the following circumstances:
With Other Users
We share necessary information to facilitate transactions, including your username, profile information, and listing details. We never share your personal contact information without your consent.
With Service Providers
We work with trusted third-party service providers who help us operate our platform, including payment processors, hosting services, and analytics providers.
Legal Requirements
We may disclose your information when required by law, legal process, or to protect the rights, property, or safety of bidbata, our users, or others.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of sensitive data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication requirements
- Secure payment processing through certified providers
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: Request a copy of the personal information we have about you
- Correction: Request that we update or correct inaccurate information
- Deletion: Request that we delete your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a structured format
- Opt-out: Unsubscribe from marketing communications at any time
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Keep you logged in to your account
- Analyze how you use our platform
- Provide personalized content and recommendations
You can control cookies through your browser settings, but some features may not work properly if you disable certain cookies.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
When you delete your account, we will delete or anonymize your personal information, except where we need to retain certain data for legal, regulatory, or security purposes.
8. Third-Party Services
Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the new policy.
10. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
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Control how we collect and use your data to improve the service.
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Your Privacy Matters
We are committed to protecting your privacy and being transparent about how we handle your data. If you have any concerns or questions, please don't hesitate to reach out to us.
Privacy Questions: privacy@bidbata.com
General Support: support@bidbata.com